Privacy Policy

At Intercard Ltd we recognise our duty of care with regards to your data and we are committed to protecting and respecting your privacy. We collect certain information or data about you when you use Intercard.co.uk. This Privacy Policy been compiled to let you know what information is collected, how it is stored, kept secure, how the information is used and to also give you more control over your data.

Who are Intercard Limited?

Intercard Limited is a manufacturer of plastic cards. We are a private limited company registered under company number 04996335.

What Information do we Collect?

We do not require your name or address to view our website and content and you can use the website without providing this. Subject to your permissions and choices, or as a legitimate interest in the case of our shop, we may collect some of the following or may in the future include some of the following:

• questions, comments or feedback you leave, including your email address and name if you contact us
• your email address and subscription preferences when you sign up to our email marketing, and how you use our emails
• your IP address, and details of which version of web browser you used
• information on how you use the site, using cookies and page tagging techniques

This data can be viewed by authorised people within Intercard Ltd and selected suppliers, to:

• improve the website by monitoring how you use it
• gather feedback to improve our services, for example our email marketing
• send email marketing to users who request them
• to administer a contest, promotion, survey or other site feature
• to ask for ratings and reviews of services or products
• respond to any feedback you send us, if you’ve asked us to
• notify you of changes to our services

We review the data we hold on a regular basis.

Where your Data is Stored?

Your data is stored by our web hosting company Fifteen Three Digital. As part of their hosting, the information you provide to us may be transferred to countries outside of the European Union. By way of example, this may happen if any of their servers are located in a country outside of the European Union. These countries may not have similar data protection laws to the UK. By submitting your data, you’re agreeing to this transfer, strong or processing. If we transfer your information outside of the European Union in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Notice. Click to view Fifteen Three Digital’s Privacy Policy.

Like most websites, we use Google’s suite of analytic tools to track user interaction. This information helps us understand how many people are using our website, what pages and posts they are looking at, how they found our website and their journey whilst on our website. Google does record such information as your geographical location, device, internet browser and operating systems, none of this information personally identifies you to us. Google record your computer’s IP address which could be used to personally identify you however they do not grant us access to this data. Read more about Google’s privacy policy.

If you contact us via our Contact Us page, none of this data will be stored by our website. The information provided will be collated in to an email and sent directly through to us by email.

When you sign up to our email marketing your data is stored in Mailchimp. We use the MailChimp platform, provided by The Rocket Science Group LLC d/b/a MailChimp, a State of Georgia limited liability company, for our email marketing. The Rocket Science Group LLC d/b/a/ Mailchimp has staff based outside the EEA, and stores your data in the US. Granicus is certified under the EU-US Privacy Shield framework. When you sign up to our email marketing, you agree to your data being stored in this way. To find out more view Mailchimp’s Privacy Policy.

We store your data on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts). Some of our suppliers are based outside the EEA. We have strict controls over how and why your data can be accessed. We have procedures and security features in place to keep your data secure once we receive it. By submitting your data, you agree to this.

How Long your Data is Stored for

Any data you share with us will be kept for as long as it necessary for us to complete the function for which it was supplied. There is no one specific time-frame for all pieces of data but rest assured it will not be kept for longer than reasonably necessary.

Use of ‘Cookies’

Like most other websites, Intercard.co.uk use cookies. Cookies are small text files that are placed on your computer to help us recognise you when your visit our website and provide you with a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. They do not contain your name or other personal details. As a rule, cookies will make your browsing experience better. If you have cookies turned on within your web browser, we will not specifically ask your permission to use them however, you may disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Keeping your Data Secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk: We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your Information

We may pass on your information if we have a legal obligation to do so, or if we have to enforce any other agreements. This includes exchanging information with government departments for legal reasons. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your Rights and Choices

You can find out what information we hold about you and request a copy of this by emailing us at sales@intercard.co.uk. You can also ask us not to use any of the information we collect. It is also important to us that your details are up to date and accurate. If you change your details or believe any details we hold on you are inaccurate please contact us by email at sales@intercard.co.uk.

You also have a choice about whether or not you receive information from us. If you have signed up to receive our email marketing and change your mind you can unsubscribe by clicking on one of the unsubscribe links in any email we have sent or by emailing sales@intercard.co.uk.

You can also choose to turn off your cookies, you can do this in the web browser.

You also have the right to be removed from our systems, please contact us at sales@intercard.co.uk if you would like us to do this.

How do we Protect your Information?

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your information

Links to Other Websites

Intercard.co.uk contains links to other websites. This Privacy Policy only applies to Intercard.co.uk, and doesn’t cover other websites that we link to or link to use. These services have their own terms and conditions and privacy policies which we encourage to you to read.

What Happens if our Data is Compromised?

If a data breach was to occur, we will work with the relevant authorities and bodies to ensure that we comply with the law and will endeavour to notify you if you are affected.

Complying with the Law

We adhere to the UK Data Protection Act 1998, the EU Data Protection Directive 1995, the 2018 EU General Data Protection Regulations (GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003. All information held by us is relevant, you have given us permission to hold this, is accessible by you upon request and held securely. If a data breach was to occur we would notify as soon as possible. If at any time you would like to unsubscribe from receiving future emails, you can email us at: sales@intercard.co.uk and we will promptly remove you from ALL email correspondence.

Contacting Us

If there are any questions regarding this Privacy Policy, updating your preferences or finding out what information we hold on you please contact us using the information below.

Intercard Ltd
2 Hall Road,
Hemel Hempstead,
Herts. HP2 7BH
United Kingdom,
sales@intercard.co.uk

Making a Complaint

If at any point you are unhappy, please do contact us on the details above. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Updates

This Privacy Policy was last updated on 5th January 2021. We will keep this Privacy Policy under regular review, please check back frequently. Any subsequent updates will be detailed here. Last Edited on 05/01/2021

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